Contact us
Contact Us
Thank you for visiting SliogGata. We are committed to providing reliable support for all your gaming and computer peripheral needs. If you have any questions, concerns, or feedback regarding our products or services, please reach out to us using the contact information below.
Customer Support
For inquiries related to orders, product information, shipping, returns, or technical assistance, please contact our support team by email:
Email: [email protected]
We aim to respond to all inquiries within 1–2 business days. To help us assist you efficiently, please include your order number and a detailed description of your request where applicable.
Business Inquiries
For wholesale requests, partnership opportunities, or other business-related matters, please contact us at the same email address with the subject line “Business Inquiry.” Our team will direct your message to the appropriate department.
Company Address
SliogGata
123 Commerce Avenue, Suite 400
San Francisco, CA 94105
United States
Support Hours
Our customer support team is available:
- Monday to Friday: 9:00 AM – 6:00 PM (PST)
- Saturday and Sunday: Closed
Messages received outside of support hours will be addressed on the next business day.
Response Time
We strive to provide timely and accurate assistance. Most emails are answered within 24–48 hours. During peak periods, response times may be slightly longer. We appreciate your patience and will ensure your inquiry is handled as quickly as possible.
Mailing List and Updates
For product updates, promotions, and company news, please check back on our website regularly. If you prefer to receive information by email, you may contact us at [email protected] to request addition to our notification list.
Before You Contact Us
To help us resolve your issue faster, please review the following:
- Check your order confirmation email for tracking and delivery details.
- Review our product descriptions and specifications for compatibility information.
- For returns or exchanges, please include your order number and reason for the request.
We value your feedback and are dedicated to ensuring a positive experience with SliogGata. Thank you for choosing us for your mice, keyboards, and controllers.