Shipping policy

Shipping Method

SliogGata offers one shipping method: Standard Shipping. All orders are processed and delivered through this method. We do not offer expedited, overnight, or free shipping options.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing occurs on business days only, excluding weekends and public holidays. Once your order has been processed, it will be handed over to the carrier for delivery.

Shipping Time

After processing, Standard Shipping delivery usually takes 5–12 business days, depending on your location. Delivery times are estimates and may vary due to carrier delays, customs procedures, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on the destination and the total weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase. Free shipping is not available.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status of your delivery through the carrier’s tracking system.

Shipping Destinations

SliogGata ships to the destinations available at checkout. If your location is not listed, we are unable to process your order at this time. Please ensure your shipping address is accurate and complete before submitting your order.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete address, failed delivery attempts, or refusal to accept the package, we will contact you at the email address provided during checkout. Additional shipping fees may apply for reshipment.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and other import fees may be imposed by the destination country. These charges are the responsibility of the recipient. SliogGata has no control over these fees and cannot predict their amount. Please contact your local customs office for more information.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at [email protected]. We will work with the carrier to investigate the issue and determine the appropriate resolution.

Contact

For any questions regarding our shipping policy or your order, please email us at [email protected].