Privacy policy

At SliogGata, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from our online store, which offers mice, keyboards, and controllers. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you place an order, contact us, or interact with our website. This may include:

  • Personal Identifiers: Name, billing address, shipping address, email address, and phone number (if provided).
  • Payment Information: Credit card details or other payment method information. Please note that payment transactions are processed by third-party payment processors, and we do not store your full payment card details on our servers.
  • Order Information: Details about the products you purchase, such as mice, keyboards, and controllers, as well as order history and preferences.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website, collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery of mice, keyboards, and controllers.
  • To communicate with you regarding your orders, inquiries, or customer support requests.
  • To improve our website, products, and services, and to personalize your shopping experience.
  • To send you marketing communications, such as newsletters or promotional offers, only if you have opted in to receive them. You can opt out at any time by contacting us at [email protected].
  • To comply with legal obligations and prevent fraudulent activities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international regulations:

  • Contractual Necessity: To fulfill your order and provide the products you requested.
  • Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our website.
  • Consent: For marketing communications, where you have given us explicit consent.
  • Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that assist us with payment processing, shipping, order fulfillment, and website analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Authorities: When required by law, such as in response to a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change and your choices regarding your data.

5. Data Storage and Retention

Your personal data is stored on secure servers located in compliance with applicable data protection laws. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we retain order information for tax and accounting purposes as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Restriction: Request restriction of processing of your personal data.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request transfer of your data to another organization.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws. We take steps to ensure that your data receives adequate protection, such as using standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at [email protected], and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].