Tracking order

At SliogGata, we understand that staying informed about your order is important. This page explains how to track your Mice, Keyboards, and Controllers once they have been shipped.

How to Track Your Order

  1. Locate your shipping confirmation email. After your order leaves our warehouse, we will send a shipping confirmation to the email address provided at checkout. This email contains your tracking number and the carrier name.
  2. Find your tracking number. Your tracking number is a unique code assigned by the carrier. It may contain letters and numbers. Please copy it exactly as shown.
  3. Choose a tracking method. You can track your package using the carrier’s website or a third-party tracking service. Below we provide a reliable third-party option that supports many carriers worldwide.
  4. Enter your tracking number. Paste or type your tracking number into the tracking field on the selected website, then submit the request.
  5. Review the tracking status. The tracking page will display the latest available scan events, such as “In Transit,” “Out for Delivery,” or “Delivered.” Please note that tracking updates may take up to 24–48 hours to appear after shipment.

Third-Party Tracking Service

We recommend 17TRACK for tracking your package. It supports many international carriers and provides a clear timeline of your shipment.

How to use 17TRACK:

  1. Open https://www.17track.net/ .
  2. Enter your tracking number in the search box.
  3. Click the track button.
  4. If prompted, select the carrier shown in your shipping confirmation email. If you are unsure, you may leave the carrier field on “Auto-detect.”
  5. View the tracking results and check for the latest status updates.

Tracking Status Meanings

  • Label Created / Shipment Information Received: The carrier has been notified, but the package may not have been scanned yet.
  • In Transit: The package is moving through the carrier’s network.
  • Out for Delivery: The package is with the local delivery courier and is expected to arrive soon.
  • Delivered: The package has been delivered to the address provided at checkout.
  • Exception / Delay: The carrier may need additional time or information. Please monitor the tracking page for updates.

If Your Tracking Is Not Updating

  • Wait 24–48 hours after receiving your shipping confirmation, as initial scans can be delayed.
  • Confirm that you entered the tracking number correctly, without extra spaces.
  • Try tracking with the carrier’s website if available.
  • If there are no updates for more than 5 business days, contact us at [email protected] with your order number and tracking number.

Need Help?

If you have questions about tracking your Mice, Keyboards, or Controllers, please email us at [email protected]. Include your order number and tracking number so we can assist you promptly.